Privacy Policy for My Lichess Online Analyzer (MyLOA)
This Privacy Policy explains how My Lichess Online Analyzer ("MyLOA", "we", "us") and this website (https://www.chessopeninganalyzer.com/) collect, use, store, and protect your personal data.
This policy applies to:
By using this website or purchasing MyLOA products, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use this website or submit personal data to us.
This policy applies to:
- Visitors to this website;
- Customers who purchase MyLOA Pro licenses or opening books;
- Users who contact us via the Contact or Bug Report forms;
- Users who complete a purchase in the shop checkout.
By using this website or purchasing MyLOA products, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use this website or submit personal data to us.
Data controller & contact
The data controller responsible for this website and for MyLOA products is the individual developer and site owner ("data controller").
Because this is a small, independent software project, we do not publish a postal address or phone number. For all questions about privacy, data protection, or this policy, you can contact us by email:
Email: info@chessopeninganalyzer.com
When you contact us, we will use your information only to handle your request and keep a simple record of our communication as described below.
Because this is a small, independent software project, we do not publish a postal address or phone number. For all questions about privacy, data protection, or this policy, you can contact us by email:
Email: info@chessopeninganalyzer.com
When you contact us, we will use your information only to handle your request and keep a simple record of our communication as described below.
What data we collect
We collect only the data we need to operate this website, process your orders, and provide support. Depending on how you interact with us, we may collect the following categories of data:
1. Contact information
2. Purchase and billing-related information
3. Technical and diagnostic information for bug reports
4. Website usage and server logs
5. Analytics data (if used)
If we use privacy-friendly analytics, they may collect aggregated, non-identifying information such as page views, clicked links, and approximate location (country or region). We do not use analytics to create individual profiles of visitors.
1. Contact information
- Name or nickname (if you choose to provide it);
- Email address;
- Any other information you include in messages you send via the Contact or Bug Report forms.
2. Purchase and billing-related information
- Products you purchase (for example, MyLOA Pro license or specific opening books);
- Transaction-related information such as payment confirmation or transaction ID (processed by our payment provider);
- License key or download link information needed to deliver your purchase.
3. Technical and diagnostic information for bug reports
- Information you choose to include in bug reports (for example, descriptions of the issue, screenshots, log snippets, operating system version);
- Basic technical information about your environment if you provide it (for example, MyLOA version, platform).
4. Website usage and server logs
- Standard web server logs (for example, IP address, browser type, approximate time of access, pages visited, referrer URL);
- Basic security-related logs used to detect abuse (for example, repeated failed requests).
5. Analytics data (if used)
If we use privacy-friendly analytics, they may collect aggregated, non-identifying information such as page views, clicked links, and approximate location (country or region). We do not use analytics to create individual profiles of visitors.
How we use your data
We use your personal data only for specific, legitimate purposes and only where we have a legal basis to do so. In particular, we use your data to:
1. Operate the website and provide content
2. Process orders and deliver products
3. Respond to contact and support requests
4. Improve MyLOA and fix issues
5. Comply with legal obligations and enforce rights
1. Operate the website and provide content
- Deliver pages, downloads, and blog content to you;
- Maintain basic security of the website (for example, monitoring logs for abuse).
2. Process orders and deliver products
- Process your payment via our payment provider;
- Provide you with license keys, download links, or opening books you have purchased;
- Send important transactional messages (for example, order confirmations or license delivery emails).
3. Respond to contact and support requests
- Respond to questions you send through the Contact form;
- Investigate and respond to Bug Report submissions;
- Communicate with you about issues related to your use of MyLOA or your purchases.
4. Improve MyLOA and fix issues
- Analyze anonymized or aggregated bug information to identify recurring problems;
- Improve the stability, performance, and usability of MyLOA based on your feedback.
5. Comply with legal obligations and enforce rights
- Maintain basic accounting and tax records related to purchases;
- Protect our rights, property, and safety, and those of our users, including preventing fraud or misuse.
Legal bases & data retention
Where data protection law applies (for example, in the European Economic Area or United Kingdom), we rely on the following legal bases to process your personal data:
1. Performance of a contract
We process your data when it is necessary to fulfill a contract with you or to take steps at your request before entering into a contract. This includes processing your orders, delivering license keys or opening books, and providing customer support related to those purchases.
2. Legitimate interests
We process certain data to pursue our legitimate interests, provided that your interests and fundamental rights do not override those interests. Examples include:
3. Consent
In some cases, we may rely on your consent, for example, where this is required for optional cookies or analytics. Where consent is required, you can withdraw it at any time by following the instructions in your browser or in our Cookie Policy.
Data retention
We keep personal data only for as long as necessary for the purposes described in this policy, including to comply with legal obligations. In general:
1. Performance of a contract
We process your data when it is necessary to fulfill a contract with you or to take steps at your request before entering into a contract. This includes processing your orders, delivering license keys or opening books, and providing customer support related to those purchases.
2. Legitimate interests
We process certain data to pursue our legitimate interests, provided that your interests and fundamental rights do not override those interests. Examples include:
- Keeping the website secure and preventing abuse;
- Improving the MyLOA software and user experience;
- Keeping minimal records of communication for reference and security.
3. Consent
In some cases, we may rely on your consent, for example, where this is required for optional cookies or analytics. Where consent is required, you can withdraw it at any time by following the instructions in your browser or in our Cookie Policy.
Data retention
We keep personal data only for as long as necessary for the purposes described in this policy, including to comply with legal obligations. In general:
- Order and billing-related records may be kept for several years to comply with tax and accounting laws;
- Support and bug report communications are kept for as long as reasonably necessary to handle the issue and to keep a minimal history of similar problems;
- Server logs are typically kept for a limited time (for example, a few weeks or months) unless needed for security investigations.
Cookies & tracking
This website may use cookies and similar technologies to operate correctly and to understand how visitors use the site.
What cookies are used for
We do not use cookies to build detailed individual profiles of visitors or to sell your data to third parties.
For more detail on the types of cookies we use, how long they last, and how you can control them, please see our dedicated Cookie Policy page.
What cookies are used for
- Essential functions, such as remembering basic preferences or keeping a simple session active while you browse;
- Security and performance, such as protecting against abuse or monitoring site reliability;
- Optional, privacy-friendly analytics (if enabled) to understand which pages are visited and to improve the site.
We do not use cookies to build detailed individual profiles of visitors or to sell your data to third parties.
For more detail on the types of cookies we use, how long they last, and how you can control them, please see our dedicated Cookie Policy page.
Data sharing & third parties
We do not sell your personal data.
We may share your data with a small number of trusted third parties, but only where this is necessary for operating the website, processing your orders, or providing support, and only under appropriate data protection safeguards.
Typical categories of recipients
These providers act as data processors or independent controllers, depending on their role. They are only given access to the data they need in order to perform their services, and they are required to handle your data securely and in accordance with applicable data protection laws.
We may also disclose information where required by law, regulation, or a valid legal request, or where we believe in good faith that disclosure is reasonably necessary to protect our rights, investigate fraud or security issues, or protect the safety of others.
We may share your data with a small number of trusted third parties, but only where this is necessary for operating the website, processing your orders, or providing support, and only under appropriate data protection safeguards.
Typical categories of recipients
- Hosting and infrastructure providers: to host the website, store server logs, and deliver content securely;
- Payment service providers: to process payments when you purchase MyLOA Pro or opening books (they may process your payment card details and related billing information);
- Email service providers: to send order-related emails, license keys, and support responses.
These providers act as data processors or independent controllers, depending on their role. They are only given access to the data they need in order to perform their services, and they are required to handle your data securely and in accordance with applicable data protection laws.
We may also disclose information where required by law, regulation, or a valid legal request, or where we believe in good faith that disclosure is reasonably necessary to protect our rights, investigate fraud or security issues, or protect the safety of others.
International transfers & security
Because MyLOA is an online software project, your data may be processed on servers located in different countries, depending on where our hosting, payment, or email providers are based or operate data centers.
International data transfers
Where data is transferred outside your country or region (for example, outside the European Economic Area or the United Kingdom), we rely on appropriate safeguards as required by applicable law, such as standard contractual clauses or equivalent measures implemented by our service providers.
How we protect your data
We take reasonable technical and organizational measures to protect your personal data, including for example:
No system can be guaranteed to be 100% secure, but we aim to protect your data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
International data transfers
Where data is transferred outside your country or region (for example, outside the European Economic Area or the United Kingdom), we rely on appropriate safeguards as required by applicable law, such as standard contractual clauses or equivalent measures implemented by our service providers.
How we protect your data
We take reasonable technical and organizational measures to protect your personal data, including for example:
- Using HTTPS to encrypt data in transit between your browser and this website;
- Keeping software and dependencies updated where reasonably possible;
- Restricting access to personal data to those who need it for legitimate purposes;
- Using reputable third-party providers with appropriate security practices.
No system can be guaranteed to be 100% secure, but we aim to protect your data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
Your rights
Depending on where you live and subject to applicable data protection laws, you may have some or all of the following rights in relation to your personal data:
To exercise any of these rights, or to ask questions about your data, please contact us at info@chessopeninganalyzer.com. We may need to verify your identity before responding to your request.
- Right of access: to request confirmation that we process your personal data and to receive a copy of that data;
- Right to rectification: to ask us to correct or update inaccurate or incomplete personal data;
- Right to erasure: to request deletion of your personal data in certain circumstances (for example, where it is no longer needed for the purposes for which it was collected);
- Right to restriction: to request that we limit the processing of your data in certain situations;
- Right to object: to object to certain types of processing based on legitimate interests, on grounds relating to your particular situation;
- Right to data portability: to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, where technically feasible;
- Right to withdraw consent: where processing is based on your consent, you can withdraw that consent at any time, without affecting the lawfulness of processing before withdrawal;
- Right to lodge a complaint: to file a complaint with your local data protection authority if you believe your rights have been violated.
To exercise any of these rights, or to ask questions about your data, please contact us at info@chessopeninganalyzer.com. We may need to verify your identity before responding to your request.
Changes to this policy
We may update this Privacy Policy from time to time, for example to reflect changes in our practices, legal requirements, or the MyLOA software itself.
When we make changes, we will post the updated version on this page and update the "Last updated" date at the bottom of the policy. If the changes are significant, we may also provide a more prominent notice on the website.
We encourage you to review this page periodically to stay informed about how we protect your personal data.
Last updated: [insert date]
When we make changes, we will post the updated version on this page and update the "Last updated" date at the bottom of the policy. If the changes are significant, we may also provide a more prominent notice on the website.
We encourage you to review this page periodically to stay informed about how we protect your personal data.
Last updated: [insert date]